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Frequently Asked Questions

What types of transportation do you offer?

We currently offer ambulatory transportation services for our clients. This means that our vehicles are equipped to provide safe and comfortable transportation. We are committed to providing reliable and flexible transportation, and we are dedicated to ensuring that every ride is as comfortable and stress-free as possible.

How much does it cost to use your service?

The cost of our transportation services can vary depending on factors such as distance, location, time, etc. We offer very competitive pricing, and we would be happy to provide you with a quote for your specific needs. For more accurate pricing please call us and we will be happy to give you an estimate.

What is your cancellation policy?

Trips cancelled within 24 hours of the scheduled trip will receive a full refund. Once a driver is En route or on site for the scheduled transport the trip will be non-refundable.

How do I schedule a ride?

Scheduling a ride with us is easy! You can give us a call at 401-439-8665 or send an email to Our team will be happy to assist you with scheduling your transportation needs.

Do you serve my area?

We currently serve the areas of Providence, Kent, Bristol, Newport, and Washington County, as well as certain parts of Bristol County. If you're located within these areas, we would be happy to provide transportation services for you.

How do I file a complaint or report a problem with your service?

We are committed to providing the best possible service at Faithful Beginnings. If you have any complaints or issues with our service, please don't hesitate to contact us. You can file a complaint or report a problem by calling Lori Colacone at 401-439-8665. I will be happy to listen to your concerns and take the necessary steps to address them and improve our service for the future.

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